Pardeo Privacy Policy
Last updated: 24 June 2025
1. Introduction
Welcome! This Privacy Policy explains how Gustavo Bramao ("we", "us") collects, uses, and protects your personal data when you use Pardeo (the "Service"). We act as the data controller for information processed under this Policy.
2. What Data We Process
| Category | Examples | Purpose |
|---|---|---|
| Account Data | Name, email, password hash, subscription status | Create & manage your account |
| Child Parameters | Age range, developmental notes | Personalised guidance |
| Conversation Content | Your prompts & chat logs | Generate responses; refine suggestions |
| Usage Data | IP address, device ID, timestamps | Security, analytics, fraud prevention |
| Cookies & Tracking | Google Analytics ID, ad pixels | Analytics & advertising |
| Payment Data | Last 4 digits of card (via Stripe) | Payment processing |
3. Legal Bases (GDPR)
- Contract – to deliver the Service you request
- Consent – for marketing emails, advertising cookies, and sensitive data you provide
- Legitimate Interests – to improve and secure the Service
- Legal Obligation – for compliance with tax and accounting rules
4. How We Use Your Data
- Operate and maintain the Service
- Personalise responses and daily tips
- Analyse performance and user behaviour
- Display relevant ads on Google, Meta & TikTok
- Communicate updates, offers & security alerts
- Detect, investigate & prevent fraud
5. Sharing & Disclosure
We only share data when necessary:
- Processors – OpenAI, Google Analytics, Google Ads, Meta Ads, TikTok Ads, Stripe, GCP
- Legal compliance – authorities if required by law
- Business transfers – as part of a merger or sale (we will notify you)
6. International Data Transfers
Some processors operate outside the EEA. Transfers rely on the EU–US Data Privacy Framework or Standard Contractual Clauses.
7. Data Retention
We keep your information while you have an account and for up to 24 months after closure, unless a longer retention period is required by law.
8. Security
We use industry‑standard measures—encryption in transit (TLS 1.3), strict access controls, auto‑generated strong passwords, and hashed email addresses—but no system is 100 % secure.
9. Cookies & Tracking Technologies
Pardeo uses:
- Strictly Necessary Cookies – session ID, CSRF token
- Performance/Analytics Cookies – Google Analytics (_ga)
- Advertising Cookies – Google Ads, Meta Pixel, TikTok Pixel
- Functional / Personalisation Cookies – user_id token that links your session to stored chat preferences; required for core features
On your first visit, a banner asks for your consent to non‑essential cookies (analytics and advertising). Strictly necessary and functional cookies—including the personalisation token—are set automatically because they are essential for the Service. You can change preferences for non‑essential cookies anytime via the Cookie Settings link or your browser.
10. Your Rights
Under the GDPR and UK GDPR, you may:
- Access the data we hold about you
- Correct inaccurate data
- Erase data (“right to be forgotten”)
- Restrict or object to processing
- Port data to another provider
- Withdraw consent at any time
- Lodge a complaint with your supervisory authority
11. Marketing Communications
If you opt‑in, we may send newsletters. You can unsubscribe via the link in each email or in your account settings.
12. Changes to This Policy
We may update this Policy. Material changes will be announced via email or a prominent notice on the Site.
13. Contact
Gustavo BramaoEmail: gustavo@pardeo.life